Plus Size Online : Return policy

RETURN POLICY

Last updated on July 12, 2020

We thank you for your purchase but everyone has the right to make a mistake… so if you are not completely satisfied with your purchase for any reason, you can return it to us.

WE GUARANTEE AN ANSWER TO ANY QUESTION OR REQUEST FOR INFORMATION.

But please note: ONLY for a full refund, we do not exchange products.

Please see below for more information on our return policy.

Plus Size Online : retour procédure - return process

RETURNS

Lucky for you, all returns can be postmarked within fourteen (14) days of purchase.

All returned items must be in new and unused condition, with all original documents.

RETURN PROCESS

First of all: To return an item,please email/mail customer service at retour@plus-size-online.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, securely place the item in its original packaging and enclose your proof of purchase and send your return to the following address:

  • ANADA – PSO, 27/2 Bis Phu DĂ´ng ThiĂŞn Vuong , Ward 8 , Dalat, Lâm DĂ´ng, 67700, Vietnam.

Sorry: Please note that you are responsible for the return shipping costs!

We strongly recommend that you use our tracking method to send your return.

Plus Size Online : retour procédure - return process
Plus Size Online : Remboursement - Refund

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange.

Please allow at least ten (10) days from receipt of your item to process your refund.

Yes, it takes a long time, but we will reimburse you and in any case we will inform you by e-mail when your request has been processed.

EXCEPTIONS

The following items cannot be returned, exchanged or refunded:

  • Damaged articles
  • Used articles
  • Labels torn off
  • Unpaid articles
  • Articles without RMA

For defective or damaged products, please contact by mail us at the customer service at this email address : retour@plus-size-online.com below to arrange a refund.

In this case:Don’t worry, we believe you, but please still attach at least one photo proving that the product is defective.

Plus Size Online : Remboursement - Refund / Exceptions
Plus Size Online : Une question ?

QUESTIONS

If you have any others questions concerning our return policy, please contact us at this email address retour@plus-size-online.com.

WE’LL GET BACK TO YOU WHEN WE HAVE TIME…IT’S A JOKE !!!

WE GUARANTEE AN ANSWER TO ANY QUESTION OR REQUEST FOR INFORMATION.

Please note that if you return an item that was on promotion or if your order had a promotion and you do not return all the items, you will not receive a full refund.